Code of Ethics
Every employee of Ellis Brothers Collision will meet the following set of requirements to protect our customers, their vehicles, and ensure their satisfaction.

Code of Ethics & Competency Guide
Every employee of Ellis Brothers Collision will meet the following set of requirements to protect our customers, their vehicles, and ensure their satisfaction.
Professionalism and Competency
- We guarantee our customers will receive honest and ethical service.
- We guarantee every Customer will enjoy good old-fashioned service and state of the art repairs.
- Every repair technician shall have a minimum of 3 years experience.
- Each employee will do whatever is necessary to resolve any client’s concerns.
- Every employee shall act honestly and work with integrity while serving on our team.
Ethical and Personal Requirements
- Smoking is not allowed in or around customer’s vehicle or company property.
- We guarantee our customers will receive honest and ethical service.
- Every customer will receive regular status updates on the progress of their vehicle repair.
- Every repair technician shall be I-Car certified.
- We guarantee to replace all structurally damaged parts with OEM Parts so that we never compromise your safety.
Care and Repair of Vehicle
- All lost fluids will be replaced with new fluids.
- Existing broken glass will be secured and/or covered to prevent water & debris from entering vehicle prior to repair.
- Every vehicle paint job is guaranteed not to chip , crack, fade or peel.
- We guarantee to replace all structurally damaged parts with OEM Parts so that we never compromise your safety.
- We guarantee that your insurance company's repair instructions will be followed precisely and that no shortcuts will be taken to reduce our costs so that you are not short-changed.
- We guarantee a lifetime warranty on all insurance repairs.
- We guarantee to get your consent before using any non-OE parts.
Repair Shop Facility
- Every customer will have access to a clean, comfortable waiting area, fresh coffee, and free wifi
- We will invest in the most advanced equipment in our industry to ensure our customers get the best and fastest service possible.
LOCATION
ELLIS BROTHERS COLLISION
4935 Technical Drive
Milford, MI 48381
SITE INFORMATION
Copyright 2016 - Ellis Brothers Collision - All Rights Reserved